In this policy, “us”, “we” or “our” means Pohlmans Nursery Pty Ltd (ABN 16 010 428 565) and its related bodies corporate. This policy sets out:
- what kind of information we collect;
- why we collect it;
- how we use it;
- how we disclose it;
- opting in and out;
- management and security;
- how to seek access to and update your personal information; and
- how to contact us.
We are bound by the National Privacy Principles contained in the Privacy Act 1988 (Cwth) (subject to exemptions that apply to us under that Act).
We may, from time to time, review and update this policy, including to take account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.
This policy was last updated in November 2013.
Pohlmans Nursery may collect information about you, such as your name, contact details, skills, qualifications, nationality, languages spoken, professional association memberships or accreditations, interests and your employment history and past responsibilities. We may also collect this and other types of personal information, such as references and employment objectives during the course of dealing with you, for example if you are considered for a particular position. Where practical, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection.
HOW WE USE INFORMATION
a) to establish and maintain your relationship as a website user, client or candidate of Pohlmans Nursery, including providing you with interviews, newsletters, reports and other information;
b) for the orderly processing of store based transactions including, but not limited to refunds, partial refunds, exchanges and other store procedures;
c) to provide the services you have requested from Pohlmans Nursery; d) to answer your inquiry; e) to assist us to make Pohlmans Nursery services more valuable to our clients and candidates; f) to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further communications.
ACCESS TO YOUR INFORMATION
You can access the personal information that Pohlmans Nursery holds about you by contacting the Pohlmans Nursery as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access. If you wish to change personal information that is out-of-date or inaccurate, please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
Pohlmans Nursery will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not always a secure method of transmitting information. Accordingly, while we have sought to protect your personal information by implementing digital security systems in various sections of our website, Pohlmans Nursery cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
GOOGLE ANALYTICS, REMARKETING AND GOOGLE ANALYTICS DEMOGRAPHICS AND INTEREST REPORTING
We use Google Analytics features based on Display Advertising (Remarketing and Google Analytics Demographics and Interest Reporting). These features use first-party and third-party cookies to inform, optimise and serve ads based on your past visits to our site.
This allows us to report on demographics for understanding our site’s audience and display ads that relate to products and services you have viewed on our site as you browse third party sites on the Google Display Network using Remarketing.
CONTACT DETAILS AND COMPLAINTS
Subject to some exceptions in the Privacy Act, you have the right to seek access to and update the personal information we hold about you. If you make an access request, we will ask you to verify your identity. We may charge a fee to cover the costs of meeting your request. Members of our websites will generally be able to access and update their membership details online. We request that you keep your information as current as possible so that we may continue to improve our service to you. If you would like to seek access to personal information we hold about you, or if you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, you can contact the department that collected your personal information in the first instance, or write to:
171 Redbank Rd
Gatton QLD 4343